Privacy Policy

When you contact us, submit an enquiry or make a booking, we may collect information including your:

• Name

• Email address

• Telephone number, where provided

• Event date

• Event type

• Venue or event location

• Package or service you're interested in

• Any additional information you choose to provide
   

We may also collect certain technical information when you use our website, such as device, browser and website usage information, including through cookies and similar technologies.


 
How we use your information
 

We may use your personal information to:

• Respond to enquiries

• Check availability for your event

• Manage and fulfil bookings

• Communicate with you about your event

• Process payments and maintain appropriate business records

• Provide customer support

• Operate, maintain and improve our website and services

• Meet our legal and regulatory obligations

• Send marketing communications where you have consented to receive them
   

We will only use your personal information where we have an appropriate legal basis to do so.


 
Photographs and event content
 

As part of providing our photobooth services, photographs and other event content may be captured and processed in order to deliver the service you have booked, including providing your event gallery where applicable.
 

We will not use photographs from your event for our own marketing or social media where separate permission is required unless appropriate permission has been obtained.


 
How we store and share your information
 

We take reasonable steps to keep personal information secure.
 

Our website is hosted using Wix, and we may use trusted third-party providers to help us operate our website, manage bookings, process payments, communicate with customers and deliver our services.
 

Personal information may be shared with these providers only where necessary for those purposes, or where we are required to do so by law.
 

We do not sell your personal information.


 
Cookies
 

Our website may use cookies and similar technologies to enable website functionality, understand how visitors use the site and, where applicable, support analytics and marketing.
 

Where required, you can choose your cookie preferences through the cookie banner displayed on our website.


 
How long we keep your information
 

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to fulfil bookings and meet accounting, tax or other legal requirements.


 

Your rights
 

Under UK data protection law, you may have rights relating to your personal information, including the right to request access to your information, ask for inaccurate information to be corrected, request deletion in certain circumstances, restrict or object to certain processing, and withdraw consent where processing is based on consent.
 

You may also have the right to make a complaint to the Information Commissioner's Office (ICO).


 

Contact us
 

If you have any questions about this Privacy Policy or how SnapSuites handles your personal information, please contact:
 

SnapSuites
Email: bookings@snapsuites.co.uk